27 Jan
What do you mean I didn’t pay my bill?!?!?
Oh boy, that was not a good phone call, especially since it came from the Department of Education. Actually it came from a collection agency contracted by the dept but whatever.
When we got down to the nitty gritty details, it seems like my payments haven’t posted to my account since August of 2011. My bill is on auto-pay so I never noticed that I hadn’t received a statement. It never occurred to me to look for one since my checks were clearing my bank. After talking to the department, they were having trouble with their system getting payments to post.
I still don’t understand why I didn’t get a letter or a phone call before the collection call but at least I have the situation under control.